It’s safe to say 2020 was a year that no-one was quite ready for. Despite the challenges of a global pandemic, our hospitality industry was able to adapt, survive, and even thrive 💪

At Bopple, we are so proud of our venue partners for the way they tackled a changing environment to keep doing what they do best.

Our Venue partners had some great wins 

Miss Jones cafe

Above: Miss Jones, a Bopple venue that had an 80% increase in revenue after adding a Pantry to their online menu

Special mentions go to Proof BBQ & Booze, Umami, Gauge, Happy Boy, HellBound and Soapbox Beer. They all launched pick up and delivery services powered by Bopple. This enabled them to keep trading during Brisbane’s lockdown.

  • Proof BBQ & Booze increased their revenue by offering self-delivery. This represented over 26% of their total sales in March, even though they were live for only one week of the month. They struggled to keep up with the volume of orders during lockdown!
  • Miss Jones added a Pantry section to their menu. This resulted in an 82% increase in revenue through the app compared to February. They almost doubled the average spend and were able to trade under the new restrictions.
  • Pawpaw Cafe saw quadruple the number of orders placed via the app from February to March. This meant an increase in revenue of 425% via the platform across that same period.
  • Happy Boy had such a great response to their delivery menu that they launched a brand-new online restaurant, Kid Curry.

Celebrations kept us going 🎉

Restaurant Catering AwardsAbove: A snap from the Restaurant & Catering Association Awards Night

Great results from the 2020 Restaurant & Catering Association Hostplus Awards For Excellence.

We’re proud that Bopple was a finalist in the Product Supplier category for QLD & NT.

Our venue partner Comuna Cantina in Everton Park received a Pivot & Innovation Award. They teamed up with Corbett & Claude and Tetto Rooftop Bar to offer a drive-through takeaway service!

Congratulations to our venue partners who were finalists in the awards; Corbett & Claude, Fonzie Abbott, Mons Ban Sabai Thai, Pawpaw Cafe, and Tetto Rooftop Bar.

… and did you hear? Gelato Messina created a sold-out Holiday Promotion using Bopple. 👏

We added some new features to make life easier!

COVID check in app
Above: Our free COVID-safe register feature at work

COVID-Safe register and menu QR codes

Contactless became the norm and QR codes ruled. We made it easier for customers to get checked in and straight to checking out the menu.

Guest check-out

Customers can now place an order without creating an account or signing in. Venues can still choose whether to allow incognito orders or not.

Google Pay & Apple Pay

We streamlined checkouts with payments via new platforms. Customers can now check out with Google Pay & Apple Pay when using the web app.

Facebook Pixel

We added this unique social media ad tracking & management tool to help venues supercharge their customer acquisition process!

We’re launching some great new features and tools in 2021 — things like Facebook Pixel integration for the merchant storefront to track customer orders. There are plenty more exciting features that we’ll be able to announce soon 🤓

Thank you to everyone who’s come along on this journey with us, especially our venue partners. We’re in awe of the work you have all done to power through 2020, and we’re excited to work with you to build on this momentum in 2021.