Back to blog
This information is correct as of 6 July 2021.
The changing situation in hospitality due to COVID-19 has been challenging for venues and Governments alike. In the absence of State Government mandated apps, Bopple launched a free Guest check-in QR Code feature that enabled venues to capture and store customer contact details securely, and provide them to Health authorities for contract tracing.
Most Australian states and territories have now created their own COVID-19 guest check-in app in order to assist with fast and secure contact tracing when required. These apps are now mandatory in some states and territories, so venues who are using the free COVID-19 Guest check-in QR Code feature available on Bopple, will need to switch to their State Government service.
New South Wales
Venues in NSW must be using the Service NSW app for all COVID-19 guest check-in. Please see the NSW Government guidelines here. This has been mandatory since 1 January 2021.
Victoria
Venues in Victoria must be using the State Government apps, and should be registered for the Victorian Government QR code service, and please see the Victorian Government guidelines here. This has been mandatory since 26 March 2021.
Queensland
Venues in Queensland must be using the Check-in Qld app. Businesses must register beforehand as the processing time is around 3 days. Please see the Queensland Government guidelines here. This has been mandatory since 1 May 2021.
Tasmania
Venues in Tasmania must be using the Check In TAS app. Please see the Tasmanian Government guidelines here. This has been mandatory since 1 May 2021.
Australian Capital Territory
Venues in the ACT must use the State Government Check In CBR app. Please see the ACT Government guidelines here. This has been mandatory since 6 March 2021.
South Australia
Venues in South Australia must use the State Government COVID SAfe Check-in app. Please see the SA Government guidelines here. This has been mandatory since 5 July 2021.
Western Australia
SafeWA was developed by the WA Government to assist with contact tracing and is optional. Please see the WA Government guidelines here.
Northern Territory
The Territory Check-in app was developed by the NT Government and is currently optional. Please see the NT Government guidelines here.
Currently, venues in South Australia, Western Australia, and the Northern Territory who are currently using the QR Check-in feature provided through Bopple are able to continue doing so. Venues in all other states must be using their State Government mandated check in apps and will be required to disable COVID-19 Guest check-in via Venue Manager if they are using this feature, and transition to their state mandated apps.
Make the switch to State Government check-in services
First, make sure that your business is registered for the correct check-in service.
You can then disable Guest Check-ins via Venue Manager.
- At the header of Venue Manager select COVID-19
- Select the toggle Enable guest check-in so it turns grey.
Any existing QR codes you have printed for check-in will now direct customers to your Storefront when the check-in feature is disabled.
Get in touch if you have any questions about this update or anything else related to your Bopple account. 👋