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In the fast-paced world of hospitality, word of mouth isn’t just local anymore — it’s digital, public, and permanent. For cafes, restaurants, and fast food venues, a great Google rating can make the difference between a packed house and a slow service shift. That’s why we’re excited to introduce our latest feature designed to help you make the most of every happy customer: Google Rating Boost.
Turn Happy Customers into 5-Star Ratings
With our new feature, you can now add your Google review link directly to Bopple. Here’s how it works:
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After each order, customers are asked to give feedback.
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If they leave a positive rating, they’re encouraged to leave a review on your Google Business profile.
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If they leave a negative rating, you’ll receive the feedback privately — giving you the chance to turn things around before it hits your public rating.
This smart flow helps funnel good experiences toward your public reviews and gives you a chance to handle the bad ones with care.
Get Started Today
With just a few clicks, you can generate your Google review link in Bopple and automatically prompt happy customers to leave you a glowing rating after their order. Head to the Feedback section in your Bopple Back Office. Watch a video demo and learn more over on the Help Centre.
Why Your Google Rating Matters More Than Ever
In Australia, where locals love supporting quality food and coffee spots, Google is often the first place customers check before deciding where to eat or grab a coffee. According to recent research:
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More than 90% of customers read online reviews before visiting a business.
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A one-star increase in rating can boost revenue by 5–9%.
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Customers are more likely to choose a venue with more reviews and a higher rating, even over closer or cheaper alternatives.
Whether you’re a single-location café in Brisbane or a fast-growing franchise group, a strong Google rating is key to your success. It tells new customers that your service is consistent, your food is great, and your experience is worth trying.
Keep Control of Your Reputation
Sometimes things don't go to plan—but this doesn't have to damage your brand. By prompting Google reviews only after positive feedback, and handling negative experiences discreetly, this feature puts you back in control of your online reputation.
No more crossing your fingers hoping satisfied customers will take the time to write a review. Now, you can gently prompt them at the right moment, when they’re happiest — and most likely to share that experience.
Ready to Get Started?
If you're already using Bopple, head to your Back Office and add your Google review link in the Feedback module. It only takes a minute to set up—and it could make a big difference to your star rating. Watch a video demo and learn more over on the Help Centre.